Administrator - Outset UK



Role Purpose Statement



This role is a varied role supporting different groups. Working with both the HR and Employment Law team, it also provides support for the Senior Team. Managing priorities and varied types of work and people is going to be key to the success of the role. Client focus, juggling remote team members and ensuring client delivery will be essential. A creative approach to elements such as marketing and websites must be balanced with an ability to liaise with clients in a professional way.



Key Accountabilities & Responsibilities



* Liaison around proposal drafting, approval and despatch to clients in a timely manner

* Provision of support for Training courses, including presentations, handouts etc.

* Effective use of Tikit for filing documentation, retainers, time recording and billing (including use of expenses module)

* Management of templates across the business groups

* Presentation building for a range of clients and internal events

* Provision of confidential, accurate and efficient support

* Managing content and updating the Intranet

* Manage and maintain all Stationary stock, ensuring that it is current and relevant including supplies for photo copiers, business cards etc.

* Proactive Diary management, including liaison with clients to establish availability for meetings (internal and external)

* Provision of Presentation support - training, proposals etc.

* Management of all incoming/outgoing mail

* Administer, organise travel arrangements for all staff when required

* Become involved in booking training courses/conference places etc. for all staff

* Organise Outset events such as - Communications Day and social functions

* Consistent updating of contact information management and distribution

* Producing completion bibles

* Managing the dataroom for corporate transactions

* Provide cover for other administrative roles as appropriate

* Ownership of kitchen consumables; ensuring variety and availability

* Ad hoc tasks and projects as required by GSM and organisation generally





Knowledge, Skills, Experience* Specific experience and success in an administrative role

* Previous experience of working with legal documentation

* Evidence of working effectively within a high pressure, deadline oriented environment

* Proven success within a multi-service, client driven business

* Developed experience in a client management, client focus environment

* A creative approach and strength with presentation materials

* Demonstrated willingness to support other areas and determine company priorities

* Excellent communication skills

* Attention to detail

* Ability to work to key deadlines whilst under pressure

* Communication skills, both verbal and written

* A team player at all times

* Knowledge of, or an interest in employment and people management





Competencies/Leadership Themes



* Teamwork

* Openness

* Self-Discipline

* Integrity

* Commitment

* Trust

* Respect for others

* Engagement

* Loyalty





Performance Indicators



* Service KPIs

* Client retention

* Personal Objectives

* Client satisfaction

* Personal Objectives

* Efficiency Savings