Not logged in to Jobsinhampshire.com?
Login with your social media account
Log in with GoogleOr click here for our login page
Application Form
Operations Officer
Up to £27183 per annum
Kings Hill, Kent
Pearson Whiffin Recruitment
Operations Officer - 18-month FTC
35 Hours per Week
Full time
My client is seeking an Operations Officer to join them on a full time, 18-month fixed term contract.
The ideal candidate will be an experienced professional with an enthusiasm for the Financial Services industry. You will be assisting a thriving team providing technical support, identifying areas of improvement, and assisting in facilitating the company's complaint process.
Duties Include:
* Responsible for the Operations Team tasks, and supporting the Senior Operational Management Team on a day to day basis.
* Involvement in Operational tasks outside of daily workload, for example User Acceptance Testing for changes to the BM+ system.
* Assisting the Complaints Administrator and Operations Management Team with complaints, and acting as cover for this role for holidays and peak periods.
* Collating and monitoring of operational KPI's & SLA's.
* Responsible for the administration of Outsourcing Management.
* Preparation of monthly bank charges accruals, reconciling invoices before payment and raising anomalies.
* Have knowledge of their procedures and risk/regulatory framework to be able to identify areas of shortcoming and offering potential solutions to address problems.
The successful candidate will have:
* Experience working within the Financial Services industry
* Ideally Operational Banking experience - advantageous
* Strong on all MS Office applications
* Awareness of Data Protection Act and Anti Money Laundering Guidance
* Highly proficient in collating and monitoring information to include in executive and board reports
You will be joining a company who genuinely invest in and value their workforce, offering a plethora of generous benefits and excellent opportunities.
If you feel you have the experience required, please apply online for immediate consideration!
This role is being managed by Samantha, Recruiment Consultant for Pearson Whiffin Recruitment.
Contact Details
Cover Letter
Use this space to outline your skills, experience and reason for applying.