IT Junior Infrastructure Engineer



Do you have experience of first line support, dealing with user issues, Active Directory, Windows Server and Exchange and have an understanding of technical infrastructure ?



I am working with a company who are looking for someone to come and be part of a team providing 1st/2nd line support within a Infrastructure Team, dealing with tickets, supporting business users as well as assisting with the overall operation of the network infrastructure that will include some low level projects.



Required Skills and Experience:

* Previous 1st line support experience, dealing with users and working to SLA's
* Strong experience of Active Directory, Office365, Exchange and Windows Operating Systems
* Understanding of DNS, DHCP, Network Infrastructures is highly desirable.
* Knowledge of using call logging systems, raising and closing tickets.
* Knowledge of Software and Hardware support, build PCs, installing software/hardware.