Metroline Security are a leading fire and security systems providers, serving thousands of commercial and residential clients throughout Kent. As part of our continued growth, we are looking to appoint a professional and ambitious sales administrator, who will play a key role in the continued development of the business.

Main Areas of Responsibility

The sales administrator will be the focal point for quotations raised and issued by Metroline Security. The role will involve liaising with technical colleagues to ensure that accurate quotations are sent to clients, for small works, servicing, as well as for larger installations.

The sales administrator will take ownership of the quotation process, following up with clients to gain feedback on the quotations and passing on to the operations team once these are accepted.

The sales administrator will create and circulate monthly reports to the management team to forecast on future works, review pricing strategies and to ensure that the business meets its future growth targets.

The ideal candidate will have great attention to detail, as well as strong communication skills (both written and verbal). Working in a small team and liaising with customers on a regular basis, you will be expected to have excellent interpersonal skills and a positive, professional and approachable manner.

Duties and Key Responsibilities

• Help the business meet its sales and growth targets.
• Liaising with prospective and existing customers to arrange site surveys for colleagues.
• Reviewing job sheets to identify sales opportunities.
• Maintain and updates sales and customer records.
• Creation of quotations and communication to customers, both by phone and email.
• To follow up on quotations issued, by phone and email, to convert into sales.
• To work alongside the management team with tender responses.
• To produce monthly reports of quotations raised, conversions and sales generated.
• To maintain, manage and administer Metroline’s Business Administration Systems.
• Sharing in general office duties including answering the phone, managing diaries, greeting visitors.
• Maintain a positive and professional attitude towards customers, colleagues and 3rd parties at all times and undertake all tasks as appropriate.
• To work at all times in accordance with Metroline’s policies, procedures and ethos.

Working Hours
Flexible working hours will be considered although the preferred hours will be 9am to 5pm, Monday to Friday.

Holiday Entitlement
20 days annual leave, excluding bank holidays.

Salary
Up to £20k, depending on experience.