Retail Banking Customer Service Assistant
  £17,000 - £18,500
  Maidstone, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Assistant
Maidstone Branch

We have an exciting opportunity for a Customer Service Assistant to join our Maidstone Branch, here at OneSavings Bank.

OSB are a challenger bank who specialise in specialist lending and retail savings. We’ve experienced significant growth over the last few years, with our UK employee base more than trebling to what is now exceeding 600 staff.

The primary focus of the role is to provide a high standard of customer service whilst consistently delivering a high degree of accuracy when administering brand processes and systems.

As the Customer Service Assistant, you would be…
• Communicating with our customers face to face and via the telephone
• Responsible for the reconciliation of your own till and the consolidation of the branch end of day banking when necessary
• Overseeing the collection and deliveries via G4S ensuring that all security procedures are adhered to
• Providing a professional and courteous counter service
• Processing transactions with precision and accuracy
• Adhering to all bank legislation, policy and procedures including Money Laundering Policy and Data Protection Act

Please note this is a Fixed Term Contract for a period of 12 months

Hours of work?
The hours of work for this role are Monday to Friday from 0900 – 1700 hours and include 2 Saturday’s a month from 0900 - 1330 hours.

Why come to work for us?
You’d be joining OSB during an exciting time of significant growth, with ongoing opportunity for career progression. The role is based at our Maidstone branch, Kent which offers a corporate yet friendly working environment and joining an existing team of 7.

The added extras
• The salary associated with the role would be based on your relevant experience, with the range being between £17,000 and £18,500
• 22 days holiday, increasing to 24 as of April 2019
• Access to discounts from Perkbox

Am I suitable for this role?
You’ll be a motivated, customer focussed and conscientious individual who is able to say ‘yes’ to the following questions:
• Do you have existing experience in a customer facing environment?
• Do you have prior experience working in a Retail Banking environment?
• Do you have GCSE/GCE qualifications in both Maths and English?

At OneSavings Bank, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.
All applicants must have rights to work in the UK.
Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

If so and you’re interested in the opportunity to join OSB, please click the ‘Apply’ button and send us your CV.


Advertiser: Direct Employer

Reference:

Posted on: 2019-01-18 09:37:46

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Retail Banking Customer Service Assistant
  £17,000 - £18,500
  Maidstone, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Assistant
Maidstone Branch

We have an exciting opportunity for a Customer Service Assistant to join our Maidstone Branch, here at OneSavings Bank.

OSB are a challenger bank who specialise in specialist lending and retail savings. We’ve experienced significant growth over the last few years, with our UK employee base more than trebling to what is now exceeding 600 staff.

The primary focus of the role is to provide a high standard of customer service whilst consistently delivering a high degree of accuracy when administering brand processes and systems.

As the Customer Service Assistant, you would be…
• Communicating with our customers face to face and via the telephone
• Responsible for the reconciliation of your own till and the consolidation of the branch end of day banking when necessary
• Overseeing the collection and deliveries via G4S ensuring that all security procedures are adhered to
• Providing a professional and courteous counter service
• Processing transactions with precision and accuracy
• Adhering to all bank legislation, policy and procedures including Money Laundering Policy and Data Protection Act

Please note this is a Fixed Term Contract for a period of 12 months

Hours of work?
The hours of work for this role are Monday to Friday from 0900 – 1700 hours and include 2 Saturday’s a month from 0900 - 1330 hours.

Why come to work for us?
You’d be joining OSB during an exciting time of significant growth, with ongoing opportunity for career progression. The role is based at our Maidstone branch, Kent which offers a corporate yet friendly working environment and joining an existing team of 7.

The added extras
• The salary associated with the role would be based on your relevant experience, with the range being between £17,000 and £18,500
• 22 days holiday, increasing to 24 as of April 2019
• Access to discounts from Perkbox

Am I suitable for this role?
You’ll be a motivated, customer focussed and conscientious individual who is able to say ‘yes’ to the following questions:
• Do you have existing experience in a customer facing environment?
• Do you have prior experience working in a Retail Banking environment?
• Do you have GCSE/GCE qualifications in both Maths and English?

At OneSavings Bank, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.
All applicants must have rights to work in the UK.
Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

If so and you’re interested in the opportunity to join OSB, please click the ‘Apply’ button and send us your CV.


Advertiser: Direct Employer

Reference:

Posted on: 2019-01-18 09:37:46

I want to receive the latest job alerts for:

jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

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  Clarion Housing Group Ltd

  £26479 - £30621 per annum + pro rata plus excellent benefits

  Morden, Greater London

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  Canterbury Christ Church University

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  Canterbury, Kent

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  KHR - Recruitment Specialists

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  Huntress

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