Service Coordinator

  • £19,000 - £23,000+ negotiable depending on experience
  • Swale, Kent
  • Technifire Solutions

We are looking for an ambitious and enthusiastic coordinator to join our friendly team in Upchurch, Sittingbourne to work as part of our fast-paced Service Department carry out varying roles and functions supporting the business in arranging and delivering the best level of service possible for our clients fire, life safety and property protection. The scope of responsibilities vary from engineering coordination, client liaison whilst ensuring smooth operations in line with our accreditation and client SLA's.

TechniFire Solutions Ltd work as a team and the post holder should therefore have a strong team ethic and have the ability to work autonomously under their own initiative.

Duties and responsibilities:

General administration duties as required

Dealing with queries/enquiries

Book and assign required works with clients ensuring correct procedures are adhered to for each site i.e. issuing risk assessments and method statements, arranging permits, contractor access forms and relevant documentation

Organize and arrange sub-contractors

Log, arrange and distribute emergency callouts

Review completed works and action accordingly

Update internal systems and reports regularly

Ensuring speedy processing and accuracy at all times

Effective working relationships are an essential part of daily working life. The focus in this role is both:-

Internal: Directors, Managers, Engineers, Colleagues within the Company in all departments.

External: Client liaison, Face to face and telephone communications with Client Site Staff and Purchasers, Suppliers and Sub-Contractors.

These are illustrative duties and the post holder will be expected to become involved in a range of work to enable the company to respond effectively to the requirements of our Clients.

  • Advertiser: Direct Employer
  • Reference: SC1019