Customer Service Advisor

  • £16500 per year
  • Kings Hill, Kent
  • Rark Solutions

I have an exciting new role for a customer service advisor to join one of Europe's leading mutual insurance groups in the Kings Hill area

The Claims Assessor will be responsible for the following:

Completing inbound and outbound Customer Service requests, claims and calls

Receiving and uploading claims forms and keeping Customers informed of progress

Completing and assisting with Administration tasks to support claim handlers

Ensuring system records are kept up to date and Customer activity is recorded accurately

Adhering to legal requirements, industry regulations and quality standards as set

The ideal Candidate will have:

Call handling skills

Great organisation

High attention to detail 

Excellent verbal and written communication skills

The working hours for this role are Monday-Friday 9-5 (36.25 hrs a week) and includes great company benefits. 

If you have the skills to be a Claims Assistant and are looking for a new challenge give me a call today!

  • Advertiser: Agency
  • Reference: MP28311CT198-924