IT Service Delivery Manager
  £50000 - £55000 per annum
  West Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


IT SERVICE DELIVERY MANAGER

IT Service Delivery Manager - £50,000 to £55,000 - West Malling

A Financial Services organisation based in West Malling are searching for a Service Delivery Manager to join their busy technical department to work on delivering IT services to a specific internal business unit customer. This will involve driving consistent service delivery to defined SLA's whilst building a collaborative and honest customer-supplier relationship.

Key Requirements: -

* Support the delivery team to maintain a strong service relationship with business stakeholders.
* Own allocated business unit problem, incident, and service request fulfilment management.
* Hold full responsibility for the end-to-end service provision to the allocated business unit; acting as a single point for escalation, ensuring that systems, processes, and methodologies as specified are followed to ensure effective monitoring, control, and support of service delivery.
* Work with various project and delivery teams to ensure that projects impacting the allocated business unit are successful and suitably transitioned especially where services are being added and removed.
* Working with the Service Delivery, Project, IT Security and Procurement teams to co-ordinate input into new technology evaluation and introduction into their technical solution portfolio.
* Promote a 'problem solving' culture and focus efforts on continually improving quality and eliminating waste in all areas. Also promote a 'hands on' environment as well.
* Support the CTO to build a culture of high performance; pro-activity; inter-team cooperation and continuous improvement with IT.

*There is occasional travel to London with this role*

As an IT Service Delivery Manager working with this company, you will be rewarded with a basic salary of £50-55,000. You will also be entitled to an excellent benefits package including flexible working.

If you are interested in this role, please click 'APPLY' and submit your CV for immediate consideration.


Advertiser: Agency

Reference: 123MP - 9600

Posted on: 2020-11-10 16:38:12

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IT Service Delivery Manager
  £50000 - £55000 per annum
  West Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


IT SERVICE DELIVERY MANAGER

IT Service Delivery Manager - £50,000 to £55,000 - West Malling

A Financial Services organisation based in West Malling are searching for a Service Delivery Manager to join their busy technical department to work on delivering IT services to a specific internal business unit customer. This will involve driving consistent service delivery to defined SLA's whilst building a collaborative and honest customer-supplier relationship.

Key Requirements: -

* Support the delivery team to maintain a strong service relationship with business stakeholders.
* Own allocated business unit problem, incident, and service request fulfilment management.
* Hold full responsibility for the end-to-end service provision to the allocated business unit; acting as a single point for escalation, ensuring that systems, processes, and methodologies as specified are followed to ensure effective monitoring, control, and support of service delivery.
* Work with various project and delivery teams to ensure that projects impacting the allocated business unit are successful and suitably transitioned especially where services are being added and removed.
* Working with the Service Delivery, Project, IT Security and Procurement teams to co-ordinate input into new technology evaluation and introduction into their technical solution portfolio.
* Promote a 'problem solving' culture and focus efforts on continually improving quality and eliminating waste in all areas. Also promote a 'hands on' environment as well.
* Support the CTO to build a culture of high performance; pro-activity; inter-team cooperation and continuous improvement with IT.

*There is occasional travel to London with this role*

As an IT Service Delivery Manager working with this company, you will be rewarded with a basic salary of £50-55,000. You will also be entitled to an excellent benefits package including flexible working.

If you are interested in this role, please click 'APPLY' and submit your CV for immediate consideration.


Advertiser: Agency

Reference: 123MP - 9600

Posted on: 2020-11-10 16:38:12

I want to receive the latest job alerts for:

IT & Telecoms jobs in West Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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