Complaints Handler - Start Immediately
  £9.00 - £9.50 per hour
  Maidstone, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Complaints Handler

3 Month Temporary Contract

Medway

Our client is looking for a complaints handler to help assist with a number of ongoing queries on a 3-month contract basis based in Medway.

The role will involve working as a valued member of the customer services division liaising with customers on complex complaints on a day to day basis. To succeed in the position, you would have worked in complaints or customer services within a manufacturing company previously and have experience working under pressure.

Duties include:

* Liaising with customers to assist with order queries
* Communicating internally with different departments in order to resolve complex complaints / queries
* Support the team in day to day customer service duties
* Ensure CRM system is updated with accurate communication notes
* Ensure the company complaints procedure is followed in all cases.

You will need/have:

* Extensive complaint handling experience both over emails and telephone
* Previous customer service experience
* Experience working in a manufacturing environment (desirable)
* Able to remain calm in pressured situations
* Have a commercial outlook

If you feel you would be suitable for the 3 month temporary complaints handler positions. Please click apply for your CV to be considered.

This role is being handled by Ben Fuller, Temporaries Consultant at Pearson Whiffin Recruitment.


Advertiser: Agency

Reference: BFU - Complaints

Posted on: 2021-01-20 13:12:32

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Complaints Handler - Start Immediately
  £9.00 - £9.50 per hour
  Maidstone, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Complaints Handler

3 Month Temporary Contract

Medway

Our client is looking for a complaints handler to help assist with a number of ongoing queries on a 3-month contract basis based in Medway.

The role will involve working as a valued member of the customer services division liaising with customers on complex complaints on a day to day basis. To succeed in the position, you would have worked in complaints or customer services within a manufacturing company previously and have experience working under pressure.

Duties include:

* Liaising with customers to assist with order queries
* Communicating internally with different departments in order to resolve complex complaints / queries
* Support the team in day to day customer service duties
* Ensure CRM system is updated with accurate communication notes
* Ensure the company complaints procedure is followed in all cases.

You will need/have:

* Extensive complaint handling experience both over emails and telephone
* Previous customer service experience
* Experience working in a manufacturing environment (desirable)
* Able to remain calm in pressured situations
* Have a commercial outlook

If you feel you would be suitable for the 3 month temporary complaints handler positions. Please click apply for your CV to be considered.

This role is being handled by Ben Fuller, Temporaries Consultant at Pearson Whiffin Recruitment.


Advertiser: Agency

Reference: BFU - Complaints

Posted on: 2021-01-20 13:12:32

I want to receive the latest job alerts for:

Customer Service jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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