Claims Operations Analyst

The Company

You will joining an established City based Loyd's Broker, who are a market leader in arranging binding authorities for US MGAs and in managing the relationship between the MGA and the insurers, together with the authorisation to quote and bind a wide variety of risks under in-house binding authorities.

The Role - Claims Operations Analyst (Disbursements and Recoveries Team)

The Claims Operations Analyst (Disbursements & Recoveries) is a vital part of our internal Claims Operations team. The Analyst will help ensure timely and efficient reconciliation of financial transactions, processing of claim-related payments and clearance of recovery transactions (individual payments / Bordereaux, etc). The Operations Analyst also ensures reliable data-quality in our incoming and outgoing financial records, as well as manage communications with internal and external stakeholders and business partners.
Duties and Responsibilities
Manage, validate, and accurately process thousands of financial transactions, totalling in several million dollars per month.
Reconcile financial data to/from vendor partners (via Imported data / Bordereaux)
Request, process and import data submissions on Claims systems and identify any reporting issues to escalate to appropriate parties in a timely fashion.
Cross-reference source file info with system upload to ensure data integrity.
Ensuring clients are provided a prompt and accurate response to correspondence, meeting established service standards, to facilitate swift advice and settlement of Claims.
Ensure Cheques &/or Wire Transfer (ACH) payments are issued promptly for payment of claims after they have been approved.
Manage replenishment of TPA loss funds / escrow banks accounts.
Effectively manage daily workload by prioritization to ensure all tasks are completed within the set time parameters.

Skills and experience
At least 2 years relevant Claims Operational Experience.
North American Binding Authority Claims Operational experience (preferred)
Numerate, articulate and analytical
Experience working with file import mechanisms and data quality
Ability to identify data issues and maintain data quality
Good organisational/Timekeeping skills
Ability to work in a fast-paced environment, prioritize, and adapt to change
Collaborative team player with an innovative mindset to improve functionality and efficiency
Good verbal and written communication skills
Good Excel, Word and Outlook skills
Knowledge of Global XB (Total Objects - DXC product) and ImageRight, (preferred)
Knowledge of ECF/CLASS - approx. 25% of workload via ECF CLASS / 75% outside ECF CLASS (preferred)

Ref ~ 7850

MW Appointments is acting as an Employment Agency in relation to this vacancy.