Accidental Damage Claims Handler
  19000
  Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


fabulous opportunity has arisen to join an established, successful and growing organisation in the Insurance Industry with a focus on training, development and progression.
Within this role, you will gain a range of transferable skills as well as receive opportunities for career progression.
Starting salary £19,000 +benefits
The role:
• Effective day to day management of claims under your control; excellent communications with policyholders, Suppliers and Loss Assessors for those aspects of the claim you are responsible for.
• In conjunction with the Buildings Surveyor Team, drive settlement (cash or reinstatement) of the Buildings element of each claim in your control.
• Maintain claim files to a very high standard ensuring that all documents, photographs and communications are accurately recorded in chronological order for audit, complaints analysis and client review.
• In liaison with the Building Surveyor Team, manage system claim reserves and payments ensuring that Total Incurred values are as accurate in the shortest period possible and maintained as such until the claim is concluded.
• Support the Customer Relations Team with complaints and in particular those involving the FOS.
• Manage own diary, including where approved, the coordination of customer appointments for site visit and hotel accommodation for yourself if applicable.
• Excellent spoken and written communication skills.
• Accurate with a high level of attention to detail.
• Tact and assertiveness when dealing with customers who may be distressed or angry.
• Ability to work well under pressure and meet deadlines.
• PC literate with good administrative skills.
• Ability to take on increased ownership and responsibility when necessary including for Large Loss cases.
• Ability and willingness to work away from base for extended periods.

You will need:
• Excellent organisational skills.
• Helpfulness and a passion for customer service.
• Driven and enthusiastic – meets or exceeds targets.
• Empathy and understanding.
• Confident and professional attitude.
• Excellent negotiator.
• Commercially aware.
• Active and energetic.
Takes ownership of problems and drives for effective solutions
Immediate interview, and flexible start date
Monday - Friday - normal office hours
9am -1pm every other sat, (reduced hours in lieu)
Apply today for immediate consideration. - Call Laura on 01732 746604 or apply today.
Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk
By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website


Advertiser: Agency

Reference: LC

Posted on: 2021-09-21 14:43:59

Send me Alert for jobs in: 

Insurance - Customer Service - Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Household Account Handler

  MW Appointments

  £25000.00 - £30000.00 per annum

  Bromley, Greater London

Office / Sales Administrator - Immediate Start

  Recruitment Solutions South East Ltd

  £24-28000 + benefits

  Tunbridge Wells, Kent

Scheduling Administrator/Service Coordinator

  Recruitment Solutions South East Ltd

  £25,000 + over time - up to £32,000

  Tunbridge Wells, Kent

E Commerce Administrator

  Recruitment Solutions Folkestone Ltd

  Attractive Sal & Bens Package

  Folkestone, Kent

Wellbeing Coordinator- Unpaid Carers

  Imago

  Up to £24,500

  Lewisham, Greater London

E Commerce Administrator - Hybrid Working

  Recruitment Solutions Folkestone Ltd

  Attractive sal & bens package

  Folkestone, Kent

Accidental Damage Claims Handler
  19000
  Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


fabulous opportunity has arisen to join an established, successful and growing organisation in the Insurance Industry with a focus on training, development and progression.
Within this role, you will gain a range of transferable skills as well as receive opportunities for career progression.
Starting salary £19,000 +benefits
The role:
• Effective day to day management of claims under your control; excellent communications with policyholders, Suppliers and Loss Assessors for those aspects of the claim you are responsible for.
• In conjunction with the Buildings Surveyor Team, drive settlement (cash or reinstatement) of the Buildings element of each claim in your control.
• Maintain claim files to a very high standard ensuring that all documents, photographs and communications are accurately recorded in chronological order for audit, complaints analysis and client review.
• In liaison with the Building Surveyor Team, manage system claim reserves and payments ensuring that Total Incurred values are as accurate in the shortest period possible and maintained as such until the claim is concluded.
• Support the Customer Relations Team with complaints and in particular those involving the FOS.
• Manage own diary, including where approved, the coordination of customer appointments for site visit and hotel accommodation for yourself if applicable.
• Excellent spoken and written communication skills.
• Accurate with a high level of attention to detail.
• Tact and assertiveness when dealing with customers who may be distressed or angry.
• Ability to work well under pressure and meet deadlines.
• PC literate with good administrative skills.
• Ability to take on increased ownership and responsibility when necessary including for Large Loss cases.
• Ability and willingness to work away from base for extended periods.

You will need:
• Excellent organisational skills.
• Helpfulness and a passion for customer service.
• Driven and enthusiastic – meets or exceeds targets.
• Empathy and understanding.
• Confident and professional attitude.
• Excellent negotiator.
• Commercially aware.
• Active and energetic.
Takes ownership of problems and drives for effective solutions
Immediate interview, and flexible start date
Monday - Friday - normal office hours
9am -1pm every other sat, (reduced hours in lieu)
Apply today for immediate consideration. - Call Laura on 01732 746604 or apply today.
Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk
By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website


Advertiser: Agency

Reference: LC

Posted on: 2021-09-21 14:43:59

I want to receive the latest job alerts for:

Insurance and Customer Service jobs in Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Household Account Handler

  MW Appointments

  £25000.00 - £30000.00 per annum

  Bromley, Greater London

Office / Sales Administrator - Immediate Start

  Recruitment Solutions South East Ltd

  £24-28000 + benefits

  Tunbridge Wells, Kent

Scheduling Administrator/Service Coordinator

  Recruitment Solutions South East Ltd

  £25,000 + over time - up to £32,000

  Tunbridge Wells, Kent

E Commerce Administrator

  Recruitment Solutions Folkestone Ltd

  Attractive Sal & Bens Package

  Folkestone, Kent

Wellbeing Coordinator- Unpaid Carers

  Imago

  Up to £24,500

  Lewisham, Greater London

E Commerce Administrator - Hybrid Working

  Recruitment Solutions Folkestone Ltd

  Attractive sal & bens package

  Folkestone, Kent

Not logged in into Jobsinhampshire.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD