Technical Service Administrator
  £19k
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Technical Service Administrator
Maidstone
£19k
VR/02958J

Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team.

Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills

The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information


Advertiser: Agency

Reference: VR/02958J

Posted on: 2021-12-06 08:06:14

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Administration - IT & Telecoms - Customer Service - Maidstone, Kent

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Technical Service Administrator
  £19k
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Technical Service Administrator
Maidstone
£19k
VR/02958J

Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team.

Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills

The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information


Advertiser: Agency

Reference: VR/02958J

Posted on: 2021-12-06 08:06:14

I want to receive the latest job alerts for:

Administration and IT & Telecoms and Customer Service jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Technical Sales

  Tech Optics Ltd

  Depend on Experience £23,000 to 25,000 per Year

  Tonbridge, Kent

Temp to Perm Office Administrator

  Recruitment Solutions South East Ltd

  £24-26500

  Tunbridge Wells, Kent

Technical Officer

  Swale Borough Council

  Salary: Grade 5 £27,840 - £31,254

  Sittingbourne, Kent

Personal Accounts Administrator

  Recruitment Solutions South East Ltd

  £28-32000 + benefits

  Tunbridge Wells, Kent

Scheduling Administrator/Service Coordinator

  Recruitment Solutions South East Ltd

  £25,000 + over time - up to £32,000

  Tunbridge Wells, Kent

Student Wellbeing Administrator

  Canterbury Christ Church University

  £22,681 to £24,248 per annum

  Canterbury, Kent

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