This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Portafina investment Management have an exciting new role available within our Customer Care Team.
Starting salary £17,500 - £24,500 DOE, plus quarterly bonus scheme and supported CII exam progression.
This role is ideal for someone who has existing customer service experience or has a passion for helping people.
A typical day.
Portafina supports over 13,000 clients and is entrusted to look after over £600M of cherished savings, so there is always plenty to do. A working day will typically be;
• 37.5 hours per week (Monday to Friday)
• Responsibilities may include:
o Being the point of contact for Portafina Investment Management Customers
o Inbound and outbound calls – this could be giving an update to a client or booking an appointment or simply liaising with a client to
obtain information about their current arrangements
o Help to understand and develop the customer experience within Portafina Investment Management
Qualities we look for.
Portafina has a forward thinking, flexible and friendly working environment and would be perfectly suited to someone who is:
• Passionate about helping people
• A team player who can work within a team or independently
• Driven – can work to realistic targets, motivated to meet business goals and enthusiastic about their own progression
• Organised – able to prioritise work based on importance and urgency
• Good attention to detail – takes a pride in the quality and accuracy of their work
• Great communicator – Able to deal with any situation clearly, professionally, and where necessary with empathy
Benefits we offer.
• Competitive salary structure
• Clear and defined progression routes
• Supported financial study to gain qualifications
• Private Health care
• Company pension
• Life insurance
• Birthday day off
Advertiser: Direct Employer
Reference: Customer Care Agent- July 2021
Posted on: 2021-08-20 13:40:14
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General & Other - Administration - Customer Service - Rochester, Kent
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Customer Service Agent (CSA) Freight
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Salary: Circa. £24k plus shift pay and benefits.
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Portafina investment Management have an exciting new role available within our Customer Care Team.
Starting salary £17,500 - £24,500 DOE, plus quarterly bonus scheme and supported CII exam progression.
This role is ideal for someone who has existing customer service experience or has a passion for helping people.
A typical day.
Portafina supports over 13,000 clients and is entrusted to look after over £600M of cherished savings, so there is always plenty to do. A working day will typically be;
• 37.5 hours per week (Monday to Friday)
• Responsibilities may include:
o Being the point of contact for Portafina Investment Management Customers
o Inbound and outbound calls – this could be giving an update to a client or booking an appointment or simply liaising with a client to
obtain information about their current arrangements
o Help to understand and develop the customer experience within Portafina Investment Management
Qualities we look for.
Portafina has a forward thinking, flexible and friendly working environment and would be perfectly suited to someone who is:
• Passionate about helping people
• A team player who can work within a team or independently
• Driven – can work to realistic targets, motivated to meet business goals and enthusiastic about their own progression
• Organised – able to prioritise work based on importance and urgency
• Good attention to detail – takes a pride in the quality and accuracy of their work
• Great communicator – Able to deal with any situation clearly, professionally, and where necessary with empathy
Benefits we offer.
• Competitive salary structure
• Clear and defined progression routes
• Supported financial study to gain qualifications
• Private Health care
• Company pension
• Life insurance
• Birthday day off
Advertiser: Direct Employer
Reference: Customer Care Agent- July 2021
Posted on: 2021-08-20 13:40:14
I want to receive the latest job alerts for:
General & Other and Administration and Customer Service jobs in Rochester, Kent
Customer Service Agent (CSA) Freight
Eurotunnel
Salary: Circa. £24k plus shift pay and benefits.
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual
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