Due to the continued expansion of our client's business we have a vacancy available for someone who wants to join an exciting, ambitious and growing company! The role requires a professional but personable individual who is organised, positive, respectful, professional, committed, and conscientious to fulfil the role and exceed expectations.

As a Trainee Case Manager, your main overall responsibility will be to manage the diary and all of the administration associated with their ongoing cases.

About the role

* Diary management; booking appointments and obtaining all necessary documentation on an ongoing weekly basis
* Liaising with clients (including but not limited to solicitors, local authorities, doctors) by written correspondence including emails and by telephone
* Answering incoming phone calls and dealing with enquiries within a specified, prompt time period
* Booking in patients for clinical referrals
* Providing administration support to the office and assisting the team during leave/busy periods
* To increase business by securing instructions, accommodating enquirer requests and following up enquiries/instructions
* Formatting and invoicing for reports
* Ensuring GDPR compliance

About you

* Strong organisational skills and the ability to multi-task as this is essential for the job role
* The ability to work under pressure and meet deadlines
* Excellent communication skills both written and verbal
* Good computer skills particularly in Microsoft Office (Word and Excel)
* Strong attention to detail
*

The ability to work well in a team as well as acting on initiative

Benefits the role offers

* Monday to Friday 9am to 5pm with one hour for lunch with attendance being required at a team meeting once a week at 8.30am

Please quote reference 1377151. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace, and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.