Division of Computing, Engineering & Mathematical Science

Location: Canterbury
Salary: £20,600 to £22,254 per annum
Grade: Grade 4
Post Type: Full Time
Contract Type: Permanent
Release Date: Friday 12 November 2021
Closing Date: 23.59 hours GMT on Sunday 05 December 2021 (unless otherwise stated)
Interview Date: Friday 17 December 2021
Reference: CEMS-093-21

This is an exciting opportunity for you to join the Division of Computing, Engineering and Mathematical Sciences in the role of ‘Assistant Technician (Mechanical)’, being part of the technical services team to deliver outstanding student experience.

We are seeking an Assistant Technician to provide a comprehensive, immediate and specialised support service for staff and students within the Division. You will support the delivery of timely and effective specialised teaching and research support to students, academic and research staff and visitors to the Division.

Working under supervision, as the Assistant Technician, you will also use your knowledge and experience to solve simple problems independently - ensuring the effective day-to-day operation of facilities and resources. Prioritising and planning work, whilst communicating in a courteous and professional way, will be essential in undertaking this role.

As Assistant Technician you will:
Carry out routine day to day tasks to established guidelines, to achieve team objectives. Under periodic supervision provide technical support to divisional customers, contributing to longer term objectives.
Perform supervised work in accordance with the aims and objectives of a given scenario, raising any issues with senior staff.
Communicate with staff, students and visitors in a courteous manner. Escalate problems or difficulties to a supervisor. Respond to internal and external contacts for routine queries.
Operate basic equipment, carrying out straightforward maintenance. Provide assistance to senior staff supporting more complex equipment.

To be successful in the role you will have/be:
GCSEs (A-C), including passes in maths and English or NVQ level 2 (Alternatively, learning gained through relevant work experience).
Good interpersonal skills with the ability to liaise confidently with students and staff at all levels.
Proven ability to adopt an active approach to problem solving whilst assessing outcomes of own work and constantly reviewing processes to improve them.

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process please contact Human Resources on cemshr@kent.ac.uk quoting ref number: CEMS-093-21