SAP Customer Service Coordinator
  Up to £20000 per annum
  Ashford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: SAP Customer Service Coordinator

Location: Ashford (office based), free parking

Salary: £20k

Hours: Monday-Friday, 8:30am-5pm or 9am-5:30pm

Duration: 6 month contract

Start date: This company are seeking to recruit a candidate within the next week so please apply if you are available immediately or only require a maximum of 1 weeks' notice

Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)

As a Customer Service Coordinator you will be responsible for:

* Receiving and processing customer orders accurately
* Communicating any rejected lines to the customer within 24h of order receipt
* Providing sales support to field-based Key Account Managers
* Resolving missing or damaged deliveries
* Receiving and processing customer returns in a timely manner and arranging uplift as necessary
* Responding and resolving to any request for pricing credit/debit within five working days
* Liaising with external customers and internal stake holders regarding setting up and maintaining relevant system master data
* Label design and requested/ mandated label updates
* Organising all necessary documentation to ensure that Export orders can be accepted and processed in a compliant manner
* Dealing with all customer queries and complaints in a professional and positive manner, ensuring outstanding and exceptional customer service at all times
* Maintaining in-house customer databases, spreadsheets and departmental filing systems
* Ensuring that procedures are carried out carefully and correctly and in a compliant manner
* Carrying out basic purchasing activities for raw materials
* Supporting the supply chain planning activity for lines with significant export activity

Skills/experience required for this position:

* Experience of working in a fast-paced customer service environment, dealing with internal and external customers to resolve any issues promptly and effectively
* Administration and order processing experience
* Intermediate Excel capability
* Use of SAP

Next steps:

If this sounds like an ideal position for you and you have the experience outlined above, then please apply today. Bonnie (Candidate Manager) or Nicola (Permanent Consultant) will call you within 48 hours to discuss the position in further detail with you if you match the requirements for the job. We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -052021-182811

Posted on: 2022-04-26 18:53:23

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Customer Service - Ashford, Kent

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SAP Customer Service Coordinator
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: SAP Customer Service Coordinator

Location: Ashford (office based), free parking

Salary: £20k

Hours: Monday-Friday, 8:30am-5pm or 9am-5:30pm

Duration: 6 month contract

Start date: This company are seeking to recruit a candidate within the next week so please apply if you are available immediately or only require a maximum of 1 weeks' notice

Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)

As a Customer Service Coordinator you will be responsible for:

* Receiving and processing customer orders accurately
* Communicating any rejected lines to the customer within 24h of order receipt
* Providing sales support to field-based Key Account Managers
* Resolving missing or damaged deliveries
* Receiving and processing customer returns in a timely manner and arranging uplift as necessary
* Responding and resolving to any request for pricing credit/debit within five working days
* Liaising with external customers and internal stake holders regarding setting up and maintaining relevant system master data
* Label design and requested/ mandated label updates
* Organising all necessary documentation to ensure that Export orders can be accepted and processed in a compliant manner
* Dealing with all customer queries and complaints in a professional and positive manner, ensuring outstanding and exceptional customer service at all times
* Maintaining in-house customer databases, spreadsheets and departmental filing systems
* Ensuring that procedures are carried out carefully and correctly and in a compliant manner
* Carrying out basic purchasing activities for raw materials
* Supporting the supply chain planning activity for lines with significant export activity

Skills/experience required for this position:

* Experience of working in a fast-paced customer service environment, dealing with internal and external customers to resolve any issues promptly and effectively
* Administration and order processing experience
* Intermediate Excel capability
* Use of SAP

Next steps:

If this sounds like an ideal position for you and you have the experience outlined above, then please apply today. Bonnie (Candidate Manager) or Nicola (Permanent Consultant) will call you within 48 hours to discuss the position in further detail with you if you match the requirements for the job. We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -052021-182811

Posted on: 2022-04-26 18:53:23

I want to receive the latest job alerts for:

Customer Service jobs in Ashford, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Recruitment Solutions South East Ltd

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  Tunbridge Wells, Kent

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Customer Service Administrator

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Customer Service Administrator

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Customer Service Administrator

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