Stears Haulage Ltd are looking for an administrator to join the company to assist a current team of 4 in a busy transport office. Further opportunities to progress in the future within the business.
Skills and Experience
Accustomed to working in a busy and pressured office environment.
The applicant will need to have very good organisational skills to keep on top of a variety of essential time specific tasks and also a very good attention to detail due to a large amount of important data entry.
Excellent communication skills with an ability to liaise effectively with work colleagues, drivers and new/existing customers via telephone and email.
A very professional and friendly telephone manner is essential to the role along with excellent customer service skills.
Previous involvement with the invoicing process would be helpful.
Assist with preparing documentation for drivers. E.g. training modules
You must be proficient in the use of Microsoft Office Suite.
Duties and Responsibilities:
Data entry on several spreadsheets/Google worksheets.
Answering telephone calls from drivers and customers and relaying messages to relevant work colleague.
Assist with invoicing (updating invoicing records/photocopying/sending post)
Answering any incoming phone calls and dealing with them in the appropriate way and responding to emails on behalf of other team members.
Sending job details to drivers for the following day.
Various photocopying/filing of important documents.
Carry out any other tasks required to assist the smooth running of the transport office
Learning other roles within the business to assist in the future.
Opportunity to progress within the business.
Hours of Work
Monday – Friday: 9am-5pm (35 hours per week).
Holiday – 22 days A/L excluding Bank Holidays.