This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Website Support Analyst
Bromley
up to £25k DOE
VR/03110J
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependable skills and a keen eye for detail.
This role involves a high level of communication as you will be a front-line support representative to their clients. They require a candidate who will relish the challenge of a fast-paced environment and who is able to adapt and grow as their services to the sector evolve.
Duties and key responsibilities:
· Providing remote technical support via phone and email to clients on website related issues using the dedicated ticketing support software
· Deliver online CMS demonstrations and provide face to face training to new and existing clients
· QA testing and website snagging
Desirable skills:
· Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
· Ability to explain complex ideas to those with limited IT and systems knowledge
· Experience in managing and using CMS systems, including the WordPress platform
· Basic understanding of HTML, CSS Google Analytics would be an advantage
· Relevant IT qualifications or experience
Advertiser: Agency
Reference: VR/03110J
Posted on: 2022-07-03 14:55:20
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IT & Telecoms - Bromley, Kent
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Canterbury Christ Church University
£44,263 - £54,395 per annum
ITAM Inventory Specialist (SAM)
Canterbury Christ Church University
£37,099 - £39,347 per annum
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Website Support Analyst
Bromley
up to £25k DOE
VR/03110J
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependable skills and a keen eye for detail.
This role involves a high level of communication as you will be a front-line support representative to their clients. They require a candidate who will relish the challenge of a fast-paced environment and who is able to adapt and grow as their services to the sector evolve.
Duties and key responsibilities:
· Providing remote technical support via phone and email to clients on website related issues using the dedicated ticketing support software
· Deliver online CMS demonstrations and provide face to face training to new and existing clients
· QA testing and website snagging
Desirable skills:
· Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
· Ability to explain complex ideas to those with limited IT and systems knowledge
· Experience in managing and using CMS systems, including the WordPress platform
· Basic understanding of HTML, CSS Google Analytics would be an advantage
· Relevant IT qualifications or experience
Advertiser: Agency
Reference: VR/03110J
Posted on: 2022-07-03 14:55:20
I want to receive the latest job alerts for:
IT & Telecoms jobs in Bromley, Kent
Canterbury Christ Church University
£44,263 - £54,395 per annum
ITAM Inventory Specialist (SAM)
Canterbury Christ Church University
£37,099 - £39,347 per annum
IT and Telecoms Support Engineer
tecwork
£23000-£32000 dependant on experience and final scope