This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Complaints Handler - Permanent - £26,000 - Wimbledon
Your new company
A fantastic opportunity is available working for a large financial services business in South West London to work in their complaints team as a Complaints Advisor. The business is well-known in the industry for a wide range of products and has a great reputation both as an employer and as a supplier.
Your new role
Your new position is to handle the informal and formal customer communication in a timely manner inline with business expectations and agreed SLAs. Your role will be to administer the complaints and minimise the number of complaints received. You will record, investigate and find resolutions inline with company process and KPIs.
What you'll need to succeed
In order to be successful you will have experience in customer service, ideally within a contact centre handling complaints, experience of working to tight deadlines and able to start in March. You will need to have experience within a financial services business - banking, insurance etc
What you'll get in return
In return you'll receive a competitive annualised salary of £26,000 per annum plus bonus, a fantastic working schedule of Monday to Friday (8-4 or 9-5) with hybrid working (3 days in the office and 2 at home).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advertiser: Agency
Reference: 4103188
Posted on: 2023-01-09 10:59:04
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Call Centre - Morden, Greater London
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Complaints Handler - Permanent - £26,000 - Wimbledon
Your new company
A fantastic opportunity is available working for a large financial services business in South West London to work in their complaints team as a Complaints Advisor. The business is well-known in the industry for a wide range of products and has a great reputation both as an employer and as a supplier.
Your new role
Your new position is to handle the informal and formal customer communication in a timely manner inline with business expectations and agreed SLAs. Your role will be to administer the complaints and minimise the number of complaints received. You will record, investigate and find resolutions inline with company process and KPIs.
What you'll need to succeed
In order to be successful you will have experience in customer service, ideally within a contact centre handling complaints, experience of working to tight deadlines and able to start in March. You will need to have experience within a financial services business - banking, insurance etc
What you'll get in return
In return you'll receive a competitive annualised salary of £26,000 per annum plus bonus, a fantastic working schedule of Monday to Friday (8-4 or 9-5) with hybrid working (3 days in the office and 2 at home).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advertiser: Agency
Reference: 4103188
Posted on: 2023-01-09 10:59:04
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