Complaints Handler
  Up to £26000.00 per annum
  Morden, Greater London
  permanent,full-time


Complaints Handler - Permanent - £26,000 - Wimbledon

Your new company

A fantastic opportunity is available working for a large financial services business in South West London to work in their complaints team as a Complaints Advisor. The business is well-known in the industry for a wide range of products and has a great reputation both as an employer and as a supplier.


Your new role

Your new position is to handle the informal and formal customer communication in a timely manner inline with business expectations and agreed SLAs. Your role will be to administer the complaints and minimise the number of complaints received. You will record, investigate and find resolutions inline with company process and KPIs.


What you'll need to succeed

In order to be successful you will have experience in customer service, ideally within a contact centre handling complaints, experience of working to tight deadlines and able to start in March. You will need to have experience within a financial services business - banking, insurance etc


What you'll get in return

In return you'll receive a competitive annualised salary of £26,000 per annum plus bonus, a fantastic working schedule of Monday to Friday (8-4 or 9-5) with hybrid working (3 days in the office and 2 at home).


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Advertiser: Agency

Reference: 4103188

Posted on: 2022-11-09 10:59:04

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Complaints Handler
  Up to £26000.00 per annum
  Morden, Greater London
  permanent,full-time


Complaints Handler - Permanent - £26,000 - Wimbledon

Your new company

A fantastic opportunity is available working for a large financial services business in South West London to work in their complaints team as a Complaints Advisor. The business is well-known in the industry for a wide range of products and has a great reputation both as an employer and as a supplier.


Your new role

Your new position is to handle the informal and formal customer communication in a timely manner inline with business expectations and agreed SLAs. Your role will be to administer the complaints and minimise the number of complaints received. You will record, investigate and find resolutions inline with company process and KPIs.


What you'll need to succeed

In order to be successful you will have experience in customer service, ideally within a contact centre handling complaints, experience of working to tight deadlines and able to start in March. You will need to have experience within a financial services business - banking, insurance etc


What you'll get in return

In return you'll receive a competitive annualised salary of £26,000 per annum plus bonus, a fantastic working schedule of Monday to Friday (8-4 or 9-5) with hybrid working (3 days in the office and 2 at home).


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Advertiser: Agency

Reference: 4103188

Posted on: 2022-11-09 10:59:04

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