Helpdesk Support Role based in East Malling, Kent. Salary up to £25000 Dependent on experience

* The post holder will work within the Support team of the IT department.
* The post holder will be expected to work on site 4 out of 5 days of the week. UP to one day working from home may be possible by arrangement.
* The post holder will be required to travel to the other external sites as required.
* Emergency and planned visits to other sites can be required at any time to fix a fault or deliver replacement equipment.

* The post holder should expect to be called to travel at short notice, be prepared to stay overnight at the remote location (this is a rare event) and to occasionally work an evening period (for system maintenance) and/or at weekend periods (for system upgrades) as the need arises. Out-of-hours and weekend working is normally arranged in advance with time in lieu, but occasionally, the need will arise at short notice.

Essential:




* The post holder will work within the Support team of the IT department.
* The post holder will be expected to work on site 4 out of 5 days of the week. UP to one day working from home may be possible by arrangement.
* The post holder will be required to travel to the other external sites as required.
* Emergency and planned visits to other sites can be required at any time to fix a fault or deliver replacement equipment.

* The post holder should expect to be called to travel at short notice, be prepared to stay overnight at the remote location (this is a rare event) and to occasionally work an evening period (for system maintenance) and/or at weekend periods (for system upgrades) as the need arises. Out-of-hours and weekend working is normally arranged in advance with time in lieu, but occasionally, the need will arise at short notice.







Desirable:


* Cisco Meraki management experience
* Administration of Apple/Mac systems: experience in OS X administration, and applications maintenance.

* Proven track record in a role as an IT Support Engineer for a large organisation. ITIL certifications.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk