Operations Officer


Up to £27183 per annum

Kings Hill, Kent

Pearson Whiffin Recruitment

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Operations Officer - 18-month FTC

35 Hours per Week

Full time

My client is seeking an Operations Officer to join them on a full time, 18-month fixed term contract.



The ideal candidate will be an experienced professional with an enthusiasm for the Financial Services industry. You will be assisting a thriving team providing technical support, identifying areas of improvement, and assisting in facilitating the company's complaint process.

Duties Include:

* Responsible for the Operations Team tasks, and supporting the Senior Operational Management Team on a day to day basis.
* Involvement in Operational tasks outside of daily workload, for example User Acceptance Testing for changes to the BM+ system.
* Assisting the Complaints Administrator and Operations Management Team with complaints, and acting as cover for this role for holidays and peak periods.
* Collating and monitoring of operational KPI's & SLA's.
* Responsible for the administration of Outsourcing Management.
* Preparation of monthly bank charges accruals, reconciling invoices before payment and raising anomalies.
* Have knowledge of their procedures and risk/regulatory framework to be able to identify areas of shortcoming and offering potential solutions to address problems.





The successful candidate will have:

* Experience working within the Financial Services industry
* Ideally Operational Banking experience - advantageous
* Strong on all MS Office applications
* Awareness of Data Protection Act and Anti Money Laundering Guidance
* Highly proficient in collating and monitoring information to include in executive and board reports



You will be joining a company who genuinely invest in and value their workforce, offering a plethora of generous benefits and excellent opportunities.



If you feel you have the experience required, please apply online for immediate consideration!



This role is being managed by Samantha, Recruiment Consultant for Pearson Whiffin Recruitment.


Advertiser: Agency

Posted on: 2022-09-11 14:18:02

Reference: BSSR-OOPR1