An established specialist HVAC equipment manufacturing company based in Gillingham, have an opportunity to welcome a Proposals Co-ordinator within their busy and friendly proposals department - to work in partnership with the Internal Proposals Engineers and External Sales Engineers, developing the company’s sales portfolio across a range of international markets.

Duties include:
• Acting as a first point of contact to clients, representing the company in a positive, professional and productive manner.
• Working alongside internal Proposals Engineers and External Sales Engineers to ensure that client requirements are fully understood and the best value solution for each project is engineered.
• Processing incoming client enquires using a consultative approach to understand and maximise the potential of every client and every project, whilst building strong customer relationships.
• Providing accurate quotations and technical documentation on computerised systems.
• Professionally handling all queries to ensure satisfactory resolutions.
• Supporting the ongoing continuous improvement programme, engaging in the review and development of the pricing process, setting margins and discounts collaboratively with the Proposals Manager and Sales & Marketing Director.
• Carrying out any other reasonable requests of the management team and Directors
The successful candidate will have:
• Previous experience of working in a sales office environment in an internal sales / customer service role.
• Experience and confidence working with IT systems, ensuring timely and accurate information entry.
• Excellent command and use of the English language for both verbal and written communication skills with clients, sub suppliers and colleagues
• Strong abilities to multitask and prioritise to meet tight deadlines in a changing environment.
• The desire to exceed targets and KPIs.
• A quick mind to manage complaints and problem solving, learning the product range in order to provide technical solutions.
• Experience in the HVAC industry would be an advantage, however ongoing detailed product training and support will be given.
• Proficient in the use of Word, Excel and Outlook.
• Able to work on own initiative and as part of a team.

This is a great role for an ambitious and driven individual to join a progressive and growing company.
Schedule: Monday to Friday Full or part time. 25 – 37 hours per week. Flexible start and finish times.
Salary: £22,000.00 to £25,000.00 per year (pro-rata for part time hours)

Benefits:
• Company pension
• Cycle to work scheme
• Gym Membership scheme
• Life Insurance
• Secure on-site parking
• Wellness programmes

If you feel you meet the above criteria, please apply online for immediate consideration.