Senior Operations Technician - £48,000

Mainly remote working



A Lloyds Insurance Broker is looking for a Senior Operations Technician to join the Open Market team. The role will be based from home with occasional travel into the City office.

Purpose of the role:

To complete all post bind activities for the broking teams by ensuring efficient processes and practices are in place and are adhered to within a busy department. Provide support to management and training to team members where required. Assisting with the production and analysis of daily / weekly and monthly reports relating to KPI's within the team.

Key Duties:

* Processing of premium and associated transactions via the core broking systems
* Production of placement confirmations and market documentations
* XIS Submissions and query resolutions
* Client and market query resolutions
* Working with the relevant broking teams
* Assisting the team with ad-hoc tasks
* Working in line with Company's best practice and FCA regulation
* Liaising with IBA to assist with client / market queries and the resolution of unallocated cash

Person Skills/ Experience:

* Strong previous experience handling Marine Insurance
* Previous proven experience of working in a similar technical / operations role
* Good knowledge of Microsoft Office products.
* Knowledge of London Market information

* Excellent communication skills both written and verbal
* Experience of adhering to and maintaining systems and procedures
* Ability to develop effective working relationships externally and internally
* Personal effectiveness, including time management and priority setting
* High personal drive and resilience
* Continuous application of personal/ professional development



REF: 8605

MW Appointments is acting as an Employment Agency in relation to this vacancy.