Do you speak fluent German? My client is looking to appoint a German Speaking Customer Services Assistant, to join their Booking Department, on a full time, permanent basis.

Working in a team of five, reporting to the Department Manager, you will be responsible for the day-to-day management of a small section of the English and German speaking client base while looking for opportunities to develop and expand the services provided to those customers. You will have the opportunity to utilise both languages on a daily basis.

To fulfil this role you will have a solid customer service background, be numerate and possess excellent verbal and written communication skills in both English & German, good computer literacy and experience of Microsoft applications including Word and Excel.

Duties Include

Making bookings on clients behalf on ferry services throughout Europe

Charging of jobs to be passed to administration department

Telephone calls on a daily basis to existing clients

Liaison with sales department for the completion of quotations to existing clients (providing information only - not producing quotations)

Shift Pattern

Week 1-3- Monday-Friday - 8am-5pm

Week 4- Monday-Friday - 9am-6pm

One Saturday morning in six - 9am-12pm

One UK Bank Holiday per year - 9am-12pm.

Benefits

Salary increase after three months and a further review in December

Company pension scheme

22 days holiday per year plus Bank Holidays



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