Receptionist
  £20,134 to £21,197 per annum pro rata
  Canterbury, Kent
  permanent,part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Do you have experience of providing excellent customer service, IT skills and the ability to actively listen to customers? If you can deal with unexpected situations with courtesy, diplomacy and patience then this role could be ideal for you. Join our team at Kent Sport, providing a friendly, helpful and informative reception service.

What will help you make a difference?

Kent Sport is responsible for physical activity and wellbeing at the University of Kent. You will provide a professional presence at the front line of Kent Sport and act as the first point of contact.

You will undertake a range of administrative responsibilities and ensure the smooth flow of customers by providing a high-quality service to all users of the sports facilities. You will give the best possible impression of Kent Sport and the University, ensuring queries and visits are successfully managed. Full training will be provided.

Rewarding your contribution

You will enjoy a friendly, open and collaborative working environment and support in your development and wellbeing, along with a range of great staff benefits including:

• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)

• an excellent pension scheme with generous employer contributions

• study while you work discounts, cycle to work scheme, local business discounts

• on-site parking

For further information on our staff benefits please go to https://staff.kent.ac.uk/employment/benefits

As Receptionist you will:

Provide excellent customer service to all visitors

Act as the first point of contact for our students, staff, public members and visitors, ensuring the first impression of Kent Sport and of the university is welcoming

Process sports facility bookings as appropriate, ensuring members have all the information they need and proactively deal with any issues members may have

Use the Leisure Management System to make reservations, check availability, process memberships and update customer records

Undertake a range of tasks to facilitate the smooth running of the department and assist in the effective day to day administration, working proactively to deliver assigned tasks without prompting

Support in promoting Kent Sport facilities, memberships and offers.

What we are looking for in the right candidate:

GCSE level (Grade C/Level 4) or equivalent in Maths and English

Experience of working in a busy customer facing environment, dealing with pressured situations

Experience and a good working knowledge of Microsoft Outlook, Excel, Word, and Teams

A flexible approach to work, including shift, weekend and bank holiday hours to support operational delivery.

Meet your team

Kent Sport has grown significantly as a department in recent years both in terms of its staffing structure, but also the facilities and services available to its members. The department provides facilities and a diverse health, fitness & sporting programme to nearly 20,000 students, 3,000 staff and the community as a whole across our campuses. It is a sporting hub for the county.
For further information, please visit: http://www.kent.ac.uk/sports/

Closing date:24 November 2022

For further information and to apply, please click on the 'Apply Offsite' button.


Advertiser: Direct Employer

Reference: CS-244-22

Posted on: 2022-12-01 09:43:59

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Part-Time - Administration - Customer Service - Canterbury, Kent

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  permanent,part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Do you have experience of providing excellent customer service, IT skills and the ability to actively listen to customers? If you can deal with unexpected situations with courtesy, diplomacy and patience then this role could be ideal for you. Join our team at Kent Sport, providing a friendly, helpful and informative reception service.

What will help you make a difference?

Kent Sport is responsible for physical activity and wellbeing at the University of Kent. You will provide a professional presence at the front line of Kent Sport and act as the first point of contact.

You will undertake a range of administrative responsibilities and ensure the smooth flow of customers by providing a high-quality service to all users of the sports facilities. You will give the best possible impression of Kent Sport and the University, ensuring queries and visits are successfully managed. Full training will be provided.

Rewarding your contribution

You will enjoy a friendly, open and collaborative working environment and support in your development and wellbeing, along with a range of great staff benefits including:

• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)

• an excellent pension scheme with generous employer contributions

• study while you work discounts, cycle to work scheme, local business discounts

• on-site parking

For further information on our staff benefits please go to https://staff.kent.ac.uk/employment/benefits

As Receptionist you will:

Provide excellent customer service to all visitors

Act as the first point of contact for our students, staff, public members and visitors, ensuring the first impression of Kent Sport and of the university is welcoming

Process sports facility bookings as appropriate, ensuring members have all the information they need and proactively deal with any issues members may have

Use the Leisure Management System to make reservations, check availability, process memberships and update customer records

Undertake a range of tasks to facilitate the smooth running of the department and assist in the effective day to day administration, working proactively to deliver assigned tasks without prompting

Support in promoting Kent Sport facilities, memberships and offers.

What we are looking for in the right candidate:

GCSE level (Grade C/Level 4) or equivalent in Maths and English

Experience of working in a busy customer facing environment, dealing with pressured situations

Experience and a good working knowledge of Microsoft Outlook, Excel, Word, and Teams

A flexible approach to work, including shift, weekend and bank holiday hours to support operational delivery.

Meet your team

Kent Sport has grown significantly as a department in recent years both in terms of its staffing structure, but also the facilities and services available to its members. The department provides facilities and a diverse health, fitness & sporting programme to nearly 20,000 students, 3,000 staff and the community as a whole across our campuses. It is a sporting hub for the county.
For further information, please visit: http://www.kent.ac.uk/sports/

Closing date:24 November 2022

For further information and to apply, please click on the 'Apply Offsite' button.


Advertiser: Direct Employer

Reference: CS-244-22

Posted on: 2022-12-01 09:43:59

I want to receive the latest job alerts for:

Part-Time and Administration and Customer Service jobs in Canterbury, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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