£52,000 to £57,000 per annum

Monday - Friday 35 hours

Kings Cross- London



Main Responsibility

Lead and oversee the day-to-day operations of the debt recovery department

As a key member of the customer experience department, you will play a crucial role in ensuring the that the organisation complies with the regulatory Rent Standard

Ensuring all rents are set and reviewed accurately and overseeing portfolio of arrears collections, credit refunds.

You will be expected to make a significant impact by efficiently managing the recovery of former tenant arrears and credits, contributing to the financial health of the housing association.



The Ideal Candidate

Comprehensive knowledge and substantial experience of the regulatory rent standard and the key requirements for delivery.

Prepare and present regular reports on regulatory compliance

Experience in debt recovery or credit control, ideally within the housing or property management sector

Be able to develop clear targets and deliver to set KPIs.

Experience of developing and managing credible relationships

Good analytical and evaluation skills

Excellent report writing skills.



If this role is for you please email cv to louise.theobald@csltd.org.uk

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.