Customer Service

Monday to Friday 9am-5pm

Office Based during probation then Hybrid working

Excellent benefits including 30 days holidays plus bank hols, personal and professional growth, great pension scheme



Duties

Speaking and corresponding with our existing and new customers via telephone and in writing



To respond to enquiries from customers, in a professional, timely and efficient manner

Setting up new accounts and Direct Debits

Processing contributions and charitable donation requests



Requirements

* Experience working within a contact centre
* Excellent verbal and written communication skills
* High level accuracy and eye for detail.
* Ability to manage own workload to ensure strict deadlines are adhered to.
* Experience with using Microsoft Excel and multiple computer systems.

if this role is of interest please email me your cv louise.theobald@csltd.org.uk

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.