This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Allocations Officer wanted in Kent ASAP on going work Monday-Friday £13.78 per hour
Allocations Officer
£13.78 per hour
Monday-Friday
ASAP
On going work
Purpose of job
Meeting housing need by making best use of our homes.
Responsibilities
* Make the best use of our homes by supporting customers to be in the right home whether through use of registers, mutual exchanges, transfers, decants and under-occupation
* Maximise income by minimising rent loss through effective management of our empty homes and lettings processes.
* Help customers to understand their responsibilities as tenants and how to sustain their tenancy.
* Reduce under occupancy in our homes.
* Administer the decant process to support the delivery of required works and achieve customer satisfaction.
* Work with our partners to ensure our Home Standard is met.
* Build relationships with local authorities and other partners to assist with their homeless and other housing duties.
* Provide clear and accurate information to customers taking into account their individual needs, so they receive a genuine and positive experience.
* Continuously support the development and use of ICT to provide an efficient, modern and responsive service.
* Behave in a way that colleagues, customers and stakeholders experience you living West Kent values.
* Undertake other duties as required for the level of the post.
Experience, knowledge and skills
* Current knowledge of housing allocations, mutual exchanges and homelessness.
* Experience of delivering a positive customer focused service.
* Proven communications, interpersonal and written skills adaptable to all
audiences.
* Proven ability to take ownership of challenging messages and difficult
conversations with customers, colleagues and stakeholders to successfully
resolve their issues.
* Proficiency in Microsoft office packages. Confident in learning in-house bespoke
systems.
* Proven experience of being able to prioritise competing commitments and work
accurately under pressure, whilst delivering excellent performance against agreed
objectives.
* Experience of interpreting and applying policy information
* Ability to identify and make changes to improve performance
* Ability to build and maintain positive relationships and collaborate with others to
achieve outcomes
* Self motivated to work independently and with the ability to self manage own
learning
* Experience of applying equality and diversity principles in all situations and
tailoring services according to need
A Standard DBS/ CRB Check will be required due to the nature of the environment to be cleaned. Immediate starts for those who have their own in-date DBS Check. For those without their own DBS check, we will need to put you through this process, which can take up to 4 weeks, before you would be cleared to work.
You must hold a Valid Passport and printed National Insurance Proof (or Birth Certificate & Photo Driving Licence in your current address & NI proof). Applicants that require a DBS will need to provide at least another x2 Proof of address documents (Bank statements, Utility Bills etcâ¦) All Applicants must be able to provide details of 2 satisfactory references, at least one from an ex-employer.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advertiser: Agency
Reference: 3476325
Posted on: 2019-01-18 09:28:06
Send me Alert for jobs in:
Sevenoaks, Kent
Email Address
Hays Specialist Recruitment Ltd
£14.0 - £16.0 per annum + £14 - £16 per hour
The Leigh Academies Trust
Actual salary £26,381 per annum (£29,904 full time equivalent)
Canterbury Christ Church University
£24,533 to £26,444 per annum
New Appointments Group
£20000 - £21000 per annum + pension, free parking
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Allocations Officer wanted in Kent ASAP on going work Monday-Friday £13.78 per hour
Allocations Officer
£13.78 per hour
Monday-Friday
ASAP
On going work
Purpose of job
Meeting housing need by making best use of our homes.
Responsibilities
* Make the best use of our homes by supporting customers to be in the right home whether through use of registers, mutual exchanges, transfers, decants and under-occupation
* Maximise income by minimising rent loss through effective management of our empty homes and lettings processes.
* Help customers to understand their responsibilities as tenants and how to sustain their tenancy.
* Reduce under occupancy in our homes.
* Administer the decant process to support the delivery of required works and achieve customer satisfaction.
* Work with our partners to ensure our Home Standard is met.
* Build relationships with local authorities and other partners to assist with their homeless and other housing duties.
* Provide clear and accurate information to customers taking into account their individual needs, so they receive a genuine and positive experience.
* Continuously support the development and use of ICT to provide an efficient, modern and responsive service.
* Behave in a way that colleagues, customers and stakeholders experience you living West Kent values.
* Undertake other duties as required for the level of the post.
Experience, knowledge and skills
* Current knowledge of housing allocations, mutual exchanges and homelessness.
* Experience of delivering a positive customer focused service.
* Proven communications, interpersonal and written skills adaptable to all
audiences.
* Proven ability to take ownership of challenging messages and difficult
conversations with customers, colleagues and stakeholders to successfully
resolve their issues.
* Proficiency in Microsoft office packages. Confident in learning in-house bespoke
systems.
* Proven experience of being able to prioritise competing commitments and work
accurately under pressure, whilst delivering excellent performance against agreed
objectives.
* Experience of interpreting and applying policy information
* Ability to identify and make changes to improve performance
* Ability to build and maintain positive relationships and collaborate with others to
achieve outcomes
* Self motivated to work independently and with the ability to self manage own
learning
* Experience of applying equality and diversity principles in all situations and
tailoring services according to need
A Standard DBS/ CRB Check will be required due to the nature of the environment to be cleaned. Immediate starts for those who have their own in-date DBS Check. For those without their own DBS check, we will need to put you through this process, which can take up to 4 weeks, before you would be cleared to work.
You must hold a Valid Passport and printed National Insurance Proof (or Birth Certificate & Photo Driving Licence in your current address & NI proof). Applicants that require a DBS will need to provide at least another x2 Proof of address documents (Bank statements, Utility Bills etcâ¦) All Applicants must be able to provide details of 2 satisfactory references, at least one from an ex-employer.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advertiser: Agency
Reference: 3476325
Posted on: 2019-01-18 09:28:06
I want to receive the latest job alerts for:
jobs in Sevenoaks, Kent
Hays Specialist Recruitment Ltd
£14.0 - £16.0 per annum + £14 - £16 per hour
The Leigh Academies Trust
Actual salary £26,381 per annum (£29,904 full time equivalent)
Canterbury Christ Church University
£24,533 to £26,444 per annum
New Appointments Group
£20000 - £21000 per annum + pension, free parking
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