English in Action, Canterbury is looking to expand our promotions team to provide administrative support to members of the sales team.

The role is for competent and conscientious administrators with the ability to work independently and on your own initiative in the central Canterbury office. You will have a good understanding of Microsoft Office suite and an eye for detail.

A friendly personality, who is a good communicator and team player with excellent spoken and written English skills. The ability to communicate in German would be desirable, but not essential.

Further details about the post are provided below. The closing date for application is Monday 15th July. Interviews will be at our offices in Canterbury.


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We are looking to expand our promotions team to provide administrative support to members of the sales team. This would take the form of:

Supporting the sales team in terms of administrative duties.
• Keeping accurate and up-to-date records of databases/spreadsheets and call activities.


Email and Telephone contact with current, prospective and new client schools.
• Contact trip schools in order to:
• Inform them of a visit from a Sales Team member.
• Follow up on a recent visit/meeting from a member of the Sales Team.
• Confirm booking intentions and check on progress of schools who have shown interest in our courses.
• Introduce our courses to new schools, sometimes cold-calling.


Briefing Sales Team members on contact activities, information gathered and actions taken.


Researching, collating and organising information.
• Creating school lists and draft itineraries for potential future trips using databases and online research.
• Preparing, informing and supporting the Sales Team on trip logistics. (This can include applying for conferences).


Other duties.
• Creating and maintaining school databases.
• General office duties.
• Preparation of materials for sales trips.
• The option to attend occasional conferences overseas in support of a member of the Sales Team.
• Preparing mailshot campaigns and lists.
• Maintaining, monitoring and uploading content onto our social media platforms.

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Person Specification
You will be a competent and conscientious administrator with the ability to work independently and on your own initiative in the central Canterbury office. You will have a good understanding of Microsoft Office suite and an eye for detail. A friendly personality who is a good communicator and team player with excellent spoken and written English skills. The ability to communicate in German would be desirable, but not essential.

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Essential Qualifications & Experience
• Good telephone manner with experience in telesales or a similar position involving calling of clients
• Database management experience with an eye for detail and accuracy
• Minimum GCSE level education or equivalent
• A quick learner willing to go above and beyond when required
• Punctual, well organised with the ability to meet daily/weekly deadlines
• IT literate and a competent user of MS Office 
• Able to work independently whilst supporting the wider Sales Team
• Adaptability, ability to work under pressure and to multi-task 

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Desirable Skills
German language skills would be an advantage but are not a pre-requisite as you may be dealing with speakers of other nationalities as well. The essential skills listed above are of greater importance.

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Pay & Bonus
£11k per annum
Should you travel overseas for conferences, you will also be provided with expenses.
Opportunity for company-wide bonus, should yearly sales figures be met. On a pro-rata basis.

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Contract Status
18 hours a week. This could be adapted to term-time working to suit the right candidate.

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Hours of Work
8.30am-3pm (with a half hour break) 3 days a week (preferably Tuesday to Thursday). Flexible working arrangements could be agreed to suit the right candidate.

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Annual Leave
You will be entitled to 10 days plus public holidays as well as Christmas Eve & New Year’s Eve

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Contact
If you are interested in this role, please contact Nick Whaites (German Sales Manager) with your CV and a short covering letter.