Farrer Barnes is working alongside a successful and growing Canterbury based business who are looking for a Team Leader to support one of their workstreams

This position is overseeing a team of 12, and previous demonstratable team leadership experience is required, as well as an understanding of data protection/ confidentiality.

Main responsibilities:

- To ensure the smooth running of the administrative and operational processes in the team
- To deliver team targets, service targets and contractual key performance indicators
- To support the team to be the most thriving and engaged workforce - through regular line management, appraisals and goal setting
- To be responsible for training and ongoing development
- To approve annual leave, to maintain staffing standards and to ensure office cover within the team
- To provide support in situations where conflict may arise
- To monitor feedback and assist with investigation of complaints, near misses and incidents
- To complete regular audits of team performance

Other responsibilities include:

- Adhere to all company policies and procedures.
- Abide by the company`s confidentiality policy and the confidentiality agreement.
- Maintain awareness and comply with policies and procedures relating to Health and Safety.
- Act in accordance with and promote the company`s core values (commitment, trust, integrity, and kindness).
- Promote a positive approach to equality, diversity and treat others with dignity and respect.
- Demonstrate awareness of safeguarding and be aware of the company`s policy and procedure relating to raising safeguarding concerns.
- Develop and maintain positive relationships with colleagues, ensuring approachability, and open and honest conduct.

Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.