Canterbury Christ Church University are looking for a proactive and detail-orientated individual to join Registry Services as a Coordinator within the Assessments Team.

We are seeking a confident and outgoing candidate with a passion to continuously improve our student and staff experience through effective and collaborative administration.

This role offers the opportunity for candidates to spend some of their time working remotely. Attendance on campus will be a minimum of 2 days per week to ensure that the team has regular opportunities to work together on campus. Where there are in-person activities events or meetings that this post holder needs to support or engage with, the post holder will be required to attend campus for additional days with appropriate notice.

The Role

The role will work within a small team of Coordinators and administrators within the Assessment Team. The Coordinators are responsible for organising and running the University’s exams and assessment processes across all the University’s directly delivered and partnership courses. The role holder will work proactively and flexibly with the Assessments Team and other teams within Registry Services to deliver an accurate, timely, and student-focused service in a busy environment.

They will be required to show considerable initiative, and develop and maintain effective communication links, working closely with colleagues across the University and in UK and International Partner institutions.

The role holder is expected to gain an in-depth knowledge of the University’s regulations and how these are managed in the student record, as they will be responsible for developing and maintaining effective systems, procedures, and accurate records in line with GDPR (General Data Protection Regulation). The role holder will be responsible for the support and guidance of a small number of administrators on a day-to-day basis.

The Person

We would like to hear from you if you enjoy solving problems and have excellent communication and administration skills. Attention to detail is important in this role to ensure records are accurate and that data is timely and can be relied upon. You will need experience of working with student records and/or assessments processes, and of using complex databases.

You will have experience of providing advice and guidance to a variety of stakeholders on regulatory, technical, and complex administrative procedures. You will be proficient at managing competing priorities and responding to change to ensure a customer-focussed service in a fast-paced environment.

The Benefits

At Canterbury Christ Church University, we offer a wide range of discounts and benefits to our staff, including:

A commitment to ongoing personal development
Free eye tests through our eye care scheme
Generous annual leave and closure days between Christmas and New Year
An attractive pension scheme.
Staff can purchase a TOTUM card that offers a range of retail savings,
Talk to us about Smart working.

Sound like the perfect fit? Apply today.

How to Apply

Please see the role specific job description for full details.

Start date for applications: 21st March 2024
Closing date for applications: 14th April 2024
Interviews are to be held: week commencing 29th April 2024

If you have any queries about the role, please contact Adam Zebedee at adam.zebedee@canterbury.ac.uk

Please apply with your CV and covering letter.
Applications without a covering letter will not be considered.

Please note applications must be made online via the University website; details sent directly via email cannot be considered. Please ensure that your covering letter clearly address the essential criteria as laid out in the Job description.

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.

#yourCCCU

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.