Residential Support Officer

Hours: 37 hours per week, 52 weeks per annum, to be worked on a shift rota basis which covers from 5.30pm on Sundays to 7pm on Fridays. 

Whilst we are advertising this post on a full-time basis, we would be happy to receive applications from candidates seeking a part-time (and/or term time) working pattern.

Salary: £25,686 per annum

Location: This role is based at our Hadlow College campus.

Accommodation: If you are applying for a full-time role we have the opportunity to offer accommodation onsite should you wish to explore this!


Here at our Hadlow College, we have an exciting opportunity for an experienced individual to join our friendly team as a Residential Support Officer.  

Working on a shift rota basis, which will include shifts between the hours of 8am and 1am during term times when students are in residence, you will work with the students to fully engage with their studies. You will also be required to work on average one shift on an emergency on call rota per week.

The successful candidate will have responsibility of ensuring the physical safety and wellbeing of students living in residential accommodation, often living away, independently for the first time. The Residential Support Officers work collaboratively to positively engage the residential students in all aspects of college life including participating in the delivery of a student-centred, diverse, and exciting programme of engagement in a personal and social development programme, which includes Learner Voice, Student Union and health & wellbeing activities.

Your involvement will also be key in the planning, organisation and delivery of the student enrichment program, ensuring that a varied range of activities are available to students, where behaviour expectations are maintained, and the activities are fully compliant with all safety procedures.  

An excellent understanding of student safeguarding and welfare is paramount to be successful in this role, including the understanding of relevant legislation and the national minimum standards for residential provision, although full training will be provided to the successful candidate.

You will be educated to a Level 3 standard (minimum) in a related discipline i.e. social care, mentoring, informal education, or youth work and hold a at least a Level 2 qualification in English and Maths.

Strong organisational skills, excellent communication and a high standard of computer literacy are also essential requirements as well as the ability to relate to students across all levels of study and the ability to build professional relationships with staff in college and with community partners. 
 
Experience of working in an education and/or residential setting would be an advantage as will an understanding of the barriers that can impact student engagement in further and higher education. 

In return, you can look forward to an excellent benefits package including 33 days holiday plus bank holidays, local government pension scheme, life assurance, free parking and onsite restaurants. In addition to the above, you will enjoy discounts on college related provision e.g.  gym membership and beauty treatments. 


To apply and for any further information, please look to visit the College website.


Closing date for applications is Sunday, 21st April 2024. 

Interviews may be held prior to the above close date. 


North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of ‘Keeping Children Safe in Education’, appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.