This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
PageSuite is a leading digital publishing publishing company, specializing in providing innovative solutions to the publishing industry. We work with a diverse range of clients, from small independent publishers to large newspaper organizations, helping them to deliver their content to a global audience.
We’re looking for an energetic, organized and motivated individual to join our Account Management team in a brand new position. As an Account Executive you will work alongside our Account Managers and play a vital role in our client’s success. You will support our clients with day-to-day requests and provide support to our Account Managers where required.
This is an exciting opportunity that will provide a route into Account Management. To succeed in this role you must be tech savvy and able to pick up new systems quickly, be a great communicator and juggle multiple client requests, therefore organization is key!
You will become an expert at using the PageSuite Portal and have a great understanding of the PageSuite product range. Your role will see you supporting our customers and ensuring they are fully-utilizing our platform, whilst looking out for any upsell opportunities that can be passed over to our Account Managers.
You will work under a team of Account Managers, all dedicated to specific clients or regions. From time-to-time you may be required to attend calls or meetings outside of your usual working hours. You may also be expected to attend on-site client meetings and international events.
This role is currently remote, but you will be expected to attend the office for training and regular monthly meetings.
Responsibilities:
- Check-in with clients to ensure they are making the most of the PageSuite Platform and deal with all requests
- Track any support tickets that are raised by your group of clients to our support team, understand the problems and the resolution
- Help identify upsell and growth opportunities to contribute to our company revenue target
- Maintain excellent product knowledge, keeping on top of all feature releases and product roadmap initiatives. Be proficient in using the PageSuite Portal.
- Work closely with our Account Managers, encourage knowledge sharing, sharing industry updates and other information to improve knowledge across the team
- Understand the publishing market and the competitive landscape
- Feedback client feature requests to the Product team so that they can be prioritized for development on the core product
Advertiser: Direct Employer
Reference:
Posted on: 2024-08-05 10:55:33
Send me Alert for jobs in:
Work From Home - Customer Service - Sales - Kent
Email Address
KHR - Recruitment Specialists
Up to £29500 per annum + Bonus, 25 days holiday, pension
Account Manager - Publishing & Events
KHR - Recruitment Specialists
Up to £29500 per annum + Bonus, 25 days holiday, pension
KHR - Recruitment Specialists
£35000 - £40000 per annum + + Bens
Recruitment Solutions South East Ltd
£up to 27k + uncapped comms. OTE £35-40k year 1
KHR - Recruitment Specialists
£35000 - £40000 per annum + + Training + Bonus
Recruitment Solutions South East Ltd
£26-28000 + hybrid working + benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
PageSuite is a leading digital publishing publishing company, specializing in providing innovative solutions to the publishing industry. We work with a diverse range of clients, from small independent publishers to large newspaper organizations, helping them to deliver their content to a global audience.
We’re looking for an energetic, organized and motivated individual to join our Account Management team in a brand new position. As an Account Executive you will work alongside our Account Managers and play a vital role in our client’s success. You will support our clients with day-to-day requests and provide support to our Account Managers where required.
This is an exciting opportunity that will provide a route into Account Management. To succeed in this role you must be tech savvy and able to pick up new systems quickly, be a great communicator and juggle multiple client requests, therefore organization is key!
You will become an expert at using the PageSuite Portal and have a great understanding of the PageSuite product range. Your role will see you supporting our customers and ensuring they are fully-utilizing our platform, whilst looking out for any upsell opportunities that can be passed over to our Account Managers.
You will work under a team of Account Managers, all dedicated to specific clients or regions. From time-to-time you may be required to attend calls or meetings outside of your usual working hours. You may also be expected to attend on-site client meetings and international events.
This role is currently remote, but you will be expected to attend the office for training and regular monthly meetings.
Responsibilities:
- Check-in with clients to ensure they are making the most of the PageSuite Platform and deal with all requests
- Track any support tickets that are raised by your group of clients to our support team, understand the problems and the resolution
- Help identify upsell and growth opportunities to contribute to our company revenue target
- Maintain excellent product knowledge, keeping on top of all feature releases and product roadmap initiatives. Be proficient in using the PageSuite Portal.
- Work closely with our Account Managers, encourage knowledge sharing, sharing industry updates and other information to improve knowledge across the team
- Understand the publishing market and the competitive landscape
- Feedback client feature requests to the Product team so that they can be prioritized for development on the core product
Advertiser: Direct Employer
Reference:
Posted on: 2024-08-05 10:55:33
I want to receive the latest job alerts for:
Work From Home and Customer Service and Sales jobs in Kent
KHR - Recruitment Specialists
Up to £29500 per annum + Bonus, 25 days holiday, pension
Account Manager - Publishing & Events
KHR - Recruitment Specialists
Up to £29500 per annum + Bonus, 25 days holiday, pension
KHR - Recruitment Specialists
£35000 - £40000 per annum + + Bens
Recruitment Solutions South East Ltd
£up to 27k + uncapped comms. OTE £35-40k year 1
KHR - Recruitment Specialists
£35000 - £40000 per annum + + Training + Bonus
Recruitment Solutions South East Ltd
£26-28000 + hybrid working + benefits
Copyright © 1999 - 2024 JIK SOFTWARE LTD