A new instruction based within the public sector for 2 Business Rates Officers working within a small team moving into their business quarter of the year.



Rate of Pay/Duration/Hours of Work etc:

The positions are presented on a temporary basis for 3 months

37 hours per week

Hybrid working available with a minimum of 1 day per week in the office (generally Tuesday which is the team day)

If working in an office setting is preferred a desk is available

Rate of Pay: £15.85 - £18.05 depending on experience



Knowledge and experience we are seeking:



2  levels are available but extensive and specific knowledge in Business Rates considered essential in order to hit  the ground running for both positions.



Essential Skills for Level 1 Post:

Knowledge of Business Rates

Good basic education

Recent and relevant experience in an administrative role within a customer service environment

Good IT skills

The ability to interpret legislation and Council policies and procedures ad apply this to specific cases

Ability to work as part of a team

Able to operate on own initiative with minimal supervision

Excellent written and oral communication skills

High attention to detail and accuracy

Ability to meet deadlines



Level 2:

Desirable Skills for Level 2 Post:

IRRV Technician (Institute of Revenues, Ratings & Valuation or equivalent experience

Previous experience in a similar role with knowledge of Business Rates

Recent and relevant Revenues experience

Demonstrable experience/knowledge of non-domestic rates legislation

Knowledge/experience of NEC and NDM systems

Excellent negotiation and persuasive skills enabling the recovery of arrears and maximising revenue

Ability to deal with complex cases and situations

Ability to interpret complete management information and take proactive actin

Ability to present information in Court in a clear and concise way

Willingness to learn legislation and procedures regarding other corporate debt functions



Essential skills for Level 2 Post:

Good basic education

Recent and relevant experience in an administrative role within a customer service environment

Good IT skills

The ability to interpret relevant legislation and Council policies and procedures and apply this to specific cases

Ability to work as part of a team

Able to operate on own initiative with minimal supervision

Excellent written and oral communication skills

High attention to detail and accuracy





If you have the skills, knowledge and experience we are seeking and potentially available to start asap, then we very much welcome your application.



Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website.