Job: Binder Technician

Salary: upto £40,000

Location: Hybrid London/ Home working



Working for a Lloyd's Broker, the ultimate objective of this role is to drive the delivery of an efficient and enhanced end to end operations service to our Clients and our Brokers/ Account Executives.



MAIN DUTIES:

* Ensure effective delivery of all Broker Support activities in accordance with the target model
* Oversee the service delivery provided by 3rd party providers, ensuring positive collaboration and support.
* Maintain awareness of the end-to-end processes relative to IBA, Premium Processing, Claims and all middle office tasks
* Assisting in the preparation of key placement documentation
* Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
* Training and support of 3rd Party Service Providers
* Maintaining an accurate and compliant record of the placement via GXB
* Utilising relevant market and internal systems to aid in the placement process
* Support the internal File Audit process working with the File Review and Internal Audit team as appropriate
* Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements
* Establish and maintain relationships with key colleagues, and stakeholders

KEY SKILLS AND REQUIREMENTS:

* Previous similar role experience
* Specific technical knowledge of North American Binder business
* Desire to learn new tasks and new lines of business
* Ability to communicate with Clients and colleagues in a professional and respectful manner
* Proactive and assertive role within the team and across the business
* Ability to work under pressure and to meet deadlines
* Ability to standardize the processes within the team where applicable and to implement efficiencies
* Ability to embrace Change and embed new processes as required by the Leadership
* Computer literate, including good knowledge of Microsoft Word, Excel, and PowerPoint packages
* Experience in the use of London Market processes and systems



REF: 9053

MW Appointments is acting as an Employment Agency in relation to this vacancy.